5 New Travel Startups Banking on Messaging and Artificial Intelligence

Communicating with guests in real-time and the treasure trove of data that comes with this is what’s making messaging one of the newest darlings of the travel industry. There are many implications for how messaging and artificial intelligence (AI) could ultimately prove successful, whether it’s during the booking funnel or after when a guest is at a hotel and looking to book services or activities. This week we’re looking at startups that have put their eggs in the messaging and AI basket, one that only a few major brands have jumped into and last month we looked at the travel brands launching messaging bots. That will likely change as travel brands improve their overall social media strategies and become more savvy with getting their tone right with online conversations. GuestU is a software-as-a-service…


Link to Full Article: 5 New Travel Startups Banking on Messaging and Artificial Intelligence

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