A short history of chatbots and artificial intelligence

Starting in the 1980s, technology companies like Apple, Microsoft, and many others presented computer users with the graphical user interface as a means to make technology more user-friendly. The average consumer wasn’t going to learn binary code to use a computer, so the great minds at these leading technology companies slapped a screen on technology and offered an interface that provided icons, buttons, toolbars, and other graphical elements so that the computer could be easily consumed by a mass market. Today it’s hard to even imagine technological devices without a screen and a graphical presentation — until now. Early in 2016, we saw the introduction of the first wave of artificial intelligence technology in the form of chatbots. Social media platforms like Facebook allowed developers to create a chatbot for…

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