Artificial intelligence platform uses natural language, image recognition

Forward Thinking By Staff | July 11, 2017 Infor’s Coleman AI platform, named for pioneering mathematician Katherine Coleman Johnson, lets users develop a “conversational interface” for supply chain analysis and decision making. Infor, a provider of business applications built for the cloud, has announced the availability of Coleman, an industry-specific artificial intelligence (AI) platform for Infor’s CloudSuite applications. The company made the announcement at its annual Inforum user conference in New York. Operating below an application’s surface, Coleman mines large amounts of data and uses machine learning to improve processes such as inventory management, transportation routing, and predictive maintenance, according to Infor. Coleman also provides AI-driven recommendations and advice to assist users with less structured processes such as complex decisions, conversations, and predictions, the company said. Coleman uses natural language processing and image recognition to chat, hear, talk, and recognize images to help people use technology more efficiently, the company said. It develops a conversational relationship with the user, which can be rendered in Infor’s Ming.le social collaboration platform or in a synthetic conversational user interface. Examples of supply chain-related questions and instructions a user could communicate include: “Coleman, what is the accounts receivable balance for ACME Corp.?” “Coleman, what’s…

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