Does ‘Cognitive Era’ Mean Fewer Jobs?

A recent technology study forecasts that artificial intelligence and machine learning could fill 7 percent of existing U.S. jobs over the next decade. Whether or not that’s a good thing is a subject of intense debate as automation and machine learning make steady inroads in the U.S. manufacturing and service sectors. Forrester Research released the forecast that estimates robots and other forms of automation such as AI and machine learning will steadily replace U.S. workers. The 7-percent net loss estimate is based on further projections that these technologies would fuel a 9-percent jump in new jobs while 16 percent are lost to automation. Hardest hit will be the “office and administrative support staff” sectors, the researcher said, adding that “cubicle work” (which is estimated to account for 89 percent of…


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