Facilitating a better online conversation

A team of researchers from Michigan State University’s College of Arts and Letters has released a new web application aimed at keeping online conversations on track.  The Faciloscope app, developed by faculty and students in MSU’s Writing, Information and Digital Experience research center, provides rapid, real-time analysis of how online conversations are developing. All too often, online conversations, like those that take place within informal learning and discussion environments, such as Internet forums, a comments section or social media, stray off topic and become unproductive exchanges that may even become abusive, said Bill Hart-Davidson, WIDE senior researcher and associate dean for graduate education for the College of Arts and Letters, who is a member of the Faciloscope research team. That’s where Faciloscope, a new kind of comment analysis technology, can…

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