Making artificial intelligence less creepy

Senior Lecturer in Human Centric Systems, Dr Simone Stumpf suggests some approaches to making artificial intelligence more acceptable. First published Tuesday, 26th July, 2016• by John Stevenson (Senior Communications Officer) By Dr Simone Stumpf Stories about racist Twitter accounts and crashing self-driving cars can make us think that artificial intelligence (AI) is a work in progress. But while these headline-grabbing mistakes reveal the frontiers of AI, versions of this technology are already invisibly embedded in many systems that we use everyday.These everyday uses include everything from fraud detection systems that monitor credit card transactions to email filters that learn not to swamp your inbox with spam. You’ve probably already interacted with an AI system today without even knowing it and probably enjoyed the experience.Spouting racist phrasesOne increasingly common form of…

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