Natero Releases ‘Proactive’ Customer Success Platform for SaaS Businesses
Only Solution Today That Merges Machine Learning for Predicting Behavior and Big Data Customer Analytics Into a Single Product MOUNTAIN VIEW, CA –(Marketwired – May 11, 2016) – Starting today, Silicon Valley-based Natero will offer Software-as-a-Service (SaaS) businesses a unique customer success management (CSM) solution that uses an innovative predictive analytics engine to drive more proactive CSM outcomes. Craig Soules, Founder & CEO of Natero, says that with Natero’s predictive analytics component, all of the data collected about clients (from a variety of sources) can be combined using machine-learning: mathematical models that take predictive analytics to a whole new level. The result is proactive strategies that can’t be defined with simple business logic. In a way, it’s like predictive analytics on steroids. Alan Schaffer, Director of Client Success at Blue Sky eLearn,…
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