OPINION: Artificial, Yes. Intelligent? Maybe.

Artificial intelligence, or machine learning, has been gaining more traction in recent years. However, is the financial services industry, and everyone else, falling victim to a fallacy regarding intelligence? According to Robert Epstein, a senior research psychologist at the Vista, California-based American Institute for Behavioral Research Technology, in his recent essay The Empty Brain, the answer is “yes.” Epstein posited that science still doesn’t understand how the human brain operates. His colleague, Nobel-Award winning neuroscientist Eric Kandel of Columbia University estimated that it might be a 100 years before science truly understands how the brain works. In the meantime, scientists and researchers have been describing the brain’s function in terms of metaphors. The most current and popular one being that the brain processes information like a computer processes data. This…

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