The big debate: Artificial Intelligence

Digital Catapult’s Peter Karney and Darren Murphy battle it out! We recently held a heated debate at Digital Catapult; would Artificial Intelligence increase the number of jobs? In this blog post, Peter Karney, Head of Product Innovation and Darren Murphy, Digital Communities Manager, go head to head* to explore the big questions surrounding AI. Will Artificial Intelligence create more jobs? Peter: AI can certainly reduce or eliminate menial activities. One example is a call centre. Currently if you need advice you’ll speak to a human being; it’s expensive and can be a complete waste of time. But you can put an AI system in that can learn, figure out what you’re saying, and do context searches. This frees up time for staff to do more valuable, high maintenance tasks. AI…

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