How Facebook's M could outsmart Siri, Google

How Facebook’s M could outsmart Siri, Google

Let’s face it, virtual personal assistants like Siri and Google Now just aren’t very good. Now a team at Facebook is working on a new approach: pairing artificial intelligence with human filters. By Alistair Fairweather. Let’s face it, virtual personal assistants like Siri and Google Now just aren’t very good. Or, to be more accurate, they’re quite good at a narrow set of tasks (like telling you the weather forecast) and quite terrible at anything remotely fuzzy or complex. Now a team at Facebook is working on a new approach: pairing artificial intelligence with human filters. Facebook M is a text-based personal assistant that works via Facebook’s enormously popular mobile Messenger application. More than 700m people use Messenger every month — 200m of them use it daily. The interaction model…


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